Optimizing Hospital IT with HSD Nova-FM: A Case Study
Learn how to transform hospital facility management from informal reporting to digital precision using HSD Nova-FM to streamline workflows and reduce costs.
DIGITAL PULSE: OPTIMIZING HOSPITAL IT
From 'Hallway Radio' to Digital Precision in HSD Nova-FM
THE PROBLEM: THE "HALLWAY RADIO"
Informal Reporting: Phone calls, sticky notes, and "By the way..." conversations.
Data Black Hole: Missing device locations, vague error descriptions, lost paper forms.
THE SOLUTION: HSD NOVA-FM
TWO STRUCTURED DIGITAL PATHWAYS
USER EXPERIENCE: SIMPLICITY FIRST
Dedicated Tiles: 'Device Report' & 'Training' directly on dashboard
Role-Based View: Nurses see inputs, Techs see tools
MED-TECH WORKFLOW: PRECISION
Mandatory Data
Exact location, Error description, & Device ID required before submission.
Auto-Routing
Ticket automatically assigned to 'Medizintechnik' role. Instant notification.
Total Transparency
Status visible: 'New' > 'In Progress' > 'Done'. No more guessing.
PURCHASING: KILLING THE PAPER TRAIL
Digital Requests Only: No more handwritten slips.
Validation Chain: Dept Head -> Purchasing -> Order.
Audit Trail: Full history of who requested what and when.
IMPLEMENTATION COST ANALYSIS
Total Internal Cost: ~1,000€ (55 Hours)
PROJECT TIMELINE & EFFORT
41 Project Hours Total
IMMEDIATE RESULTS
Faster Reaction Times
Technicians deployed instantly upon ticket creation.
Improved Data Quality
No callbacks needed to ask 'Which device is this?'
Stable Foundation
Ready for future expansion (Mobile/AI).
WHAT'S NEXT: FUTURE EXPANSION
We aren't stopping here. The system is built to scale.
App-Based Mobile Reporting
QR Codes on all physical devices
Photo Documentation upload
DISCUSSION
Your feedback drives the next phase of optimization.
Niklas Schlosser
System Integration
- hospital-it
- facility-management
- hsd-nova-fm
- digital-transformation
- healthcare-technology
- workflow-optimization