Impact of Social Media on Employer Branding & Recruitment
Explore how digital employer branding affects application intent. Statistics-backed research on social media strategy for HR, Gen Z, and talent attraction.
MBA Capstone Project
Literature Review
Chapter 2
25 Research Studies | 2009β2020
Niyati Jashvantsinh Parmar
Narayana Business School, GTU
Key Research Themes Explored
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Social Media & Employer Attractiveness
Sivertzen et al. (2013), Kissel & BΓΆttgen (2015)
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Employee Advocacy & Trust
Van Hoye & Lievens (2009), Arasanmi & Senior (2019)
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Digital Employer Brand Equity
Theurer et al. (2018), Sreejesh et al. (2019)
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Application Intent Drivers
Chawla (2020), Gomes & Neves (2011)
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Gen Z & Visual Platform Strategy
Kashive et al. (2020), Santiago (2019)
Sources: 25 peer-reviewed journals & industry publications
MBA Capstone Project
Research Methodology
Chapter 3
N = 123 Respondents
Descriptive & Analytical Design
Niyati Jashvantsinh Parmar
Narayana Business School, GTU
Methodology Framework
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Research Design
Descriptive & Analytical; structured questionnaire via Google Forms
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Target Population
Job seekers, final-year students & working professionals
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Sample Size
123 respondents; Non-probability convenience + purposive sampling
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Data Collection
Primary: Likert-scale questionnaire | Secondary: journals & industry reports
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Analysis Tools
SPSS: Correlation, Regression, Chi-Square, Descriptive Statistics
β οΈ
Limitations
Self-reported data; convenience sampling; limited geographic scope
Key Hypotheses
H1: Social media presence β Employer brand perception
H2: Employer brand perception β Application intent
H3: Digital employer branding β Talent attraction
MBA Capstone Project
Data Analysis & Interpretation
Chapter 4 β Part I: Descriptive Findings
123 Respondents Surveyed
Platforms: LinkedIn, Instagram, Facebook, Glassdoor
Niyati Jashvantsinh Parmar
Narayana Business School, GTU
Key Survey Insights
1
Respondent Profile
~50% aged 18β24 (students & early job seekers)
Largest group: Entry-level professionals (37 respondents)
LinkedIn is the #1 platform for employer research
2
Brand Humanization
71% Agree/Strongly Agree: Active social media makes a brand feel more human & relatable
79% Agree/Strongly Agree: Behind-the-scenes content improves workplace perception
3
Trust & Credibility
70% Agree/Strongly Agree: Social media posts reflect internal corporate culture
80% Agree/Strongly Agree: High-quality visual content improves professional opinion
59% trust employee advocacy content most
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Content Preferences
Top content type: Employee Stories (~30%)
2nd: Office environment & facility tours (~28%)
Biggest red flag: Unanswered negative comments (~50%)
Preferred posting frequency: Once a week (~55%)
MBA Capstone Project
Hypothesis Testing & Results
Chapter 4 β Part II: Statistical Analysis
r = 0.62 (Social Media β Brand Perception)
r = 0.562 (Brand Perception β Intent to Apply)
ΟΒ² = 36.520, p < 0.001
Niyati Jashvantsinh Parmar
Narayana Business School, GTU
Statistical Findings Summary
H1: Social Media Presence β Employer Brand Perception
Pearson r = 0.62 | p = 0.000 | N = 123
RΒ² = 0.384 β 38.4% variance explained
Hβ REJECTED β Significant positive relationship confirmed
Interpretation: Strong social media presence significantly enhances employer brand perception
H2: Employer Brand Perception β Intent to Apply
Pearson r = 0.562 | p = 0.000
Regression: Ξ² = 0.562, B = 0.88, t = 7.65
RΒ² = 0.316 β 31.6% variance in application intent explained
Hβ REJECTED β Brand perception is a significant predictor of application intent
H3: Digital Employer Branding β Talent Attraction (Chi-Square)
Pearson ΟΒ² = 36.520 | df = 4 | p = 0.000
Hβ REJECTED β Significant association confirmed
Interpretation: Employer brand perception closely linked to application intentions
MBA Capstone Project
Recommendations & Suggestions
Chapter 5 β For HR Managers & Organizations
Based on findings from 123 respondents and validated statistical analysis, the following strategic recommendations are proposed for HR professionals.
Niyati Jashvantsinh Parmar
Narayana Business School, GTU
Strategic Action Plan
Strengthen Social Media Presence
Maintain active profiles on LinkedIn, Instagram & Facebook with regular, professional updates
Publish Authentic Content
Share employee stories, behind-the-scenes moments & real workplace culture content
Communicate Your EVP Clearly
Define & promote Employee Value Proposition: growth, culture, benefits & work-life balance
Use Data Analytics
Track engagement rates, application conversions & candidate feedback to refine strategy
Maintain Consistency & Respond Quickly
Ensure regular posting schedules & fast responses to comments/queries
Enable Employee Advocacy
Encourage employees to act as brand ambassadors sharing authentic workplace experiences
Manage Online Reputation
Monitor & professionally respond to reviews; address negative feedback proactively
Build a Digital-First Recruitment Culture
Integrate social media into core recruitment planning, not just marketing
Key Insight: A 1-unit increase in brand perception β 0.88 increase in application intent (Ξ² = 0.562)
- employer-branding
- hr-strategy
- talent-attraction
- social-media-marketing
- recruitment
- gen-z
- business-research