Pharmacy Automation: 2026 Operational Strategy & Roadmap
Explore pharmacy automation trends and implementation strategies for 2026. Learn about Omnicell rollout, competency metrics, and medical workflow optimization.
Pharmacy Automation: Progress & Strategy
Achievements 2025 – Operational Roadmap 2026
Key Achievements: 2025 Training & Implementation
Completed comprehensive hands-on training for Omnicell systems (AWS, ADC, Omnicenter, CPM, DrugCam).
Conducted key refresher sessions: Prime Phase 2 (Nurses), Rashid Hospital, and Fakeeh Pharmacists.
Provided continuous support: Remote monitoring, cabinet optimization, and troubleshooting application issues.
Successfully introduced OC Web to Rashid Hospital.
Strategic Initiatives: Go-Lives & Competency
Go-Live Support
Supported Erada Narcvault and Prime Phase 2 (user training, medication list prep, execution).
Competency
Initiated assessments in Fakeeh and Rashid to evaluate user knowledge and workflow adherence.
Research & Studies
Started ADC satisfaction study and Narcvault case study at Erada Hospital for process improvement.
Professional Engagement & Awards
Contributed to organizing Transformation Awards for Prime Hospital and Erada.
Pharmacy Automation Workshop: University of Sharjah (workflow improvement education).
Major Problem Solving: Resolved 'Already Dispensed' issue at Fakeeh; applied serialization for Prime ADC.
Challenges Encountered
User Adoption Variability
Differences in workflow adoption between hospitals required highly tailored training strategies.
Project Coordination
Managing multiple sites simultaneously for go-lives and updates demanded proactive communication.
Post-Training Retention
Structured refresher sessions and competency assessments are critical for maintaining proficiency.
General Action Plans & Improvements
Expand OC Web adoption & utilize analytics for workflow trends.
Introduce MedX across DHA facilities with structured training.
Implement paperless narcotic documentation (Fakeeh & Erada).
Leverage Irtiqaa Professional Services for advanced report analysis.
Hospital Specific Plans: Erada & Rashid
Erada Hospital
• Weekly visits + Remote Support • Refresher Sessions: Jan & July 2026 • Competency Target: 90% of users >85% • Narc-Vault Go Live & Cabinet Config Updates
Rashid Hospital
• Weekly onsite visits & remote support • Refresher Sessions: Jan & July 2026 • Quarterly Competency Testing • Initiating MedX Engagement
Hospital Specific Plans: Latifa & Dubai
• Weekly onsite visits • Refresher session: July 2026 • Post-training competency assessments
• Biweekly visits • Training initiation: Jan-Feb 2026 • Best Practice: ERB approval required from DHA Head Office
• Monthly visits to Zabeel, Nad El Hamar, Al Barsha, MZH • Annual Refresher: March 2026
Private Sector Plans
• Bi-weekly remote support • Refresher: Feb 2026 • Enhance AWS usage & Introduce Irtiqaa
• Bi-weekly support • Refresher: June 2026 • Paperless Narcotic Docs: Jan-July 2026
• Weekly onsite remote support • Refresher: June 2026 • Safety stock implementation: Jan-Aug 2026 • Cycle count serialization
Weekly Visit Schedule
Prime Visit, Latifa (Biweekly), Rashid
Dubai Hospital (Biweekly), Erada, Zabeel Clinic
Fakeeh (Biweekly), Al Barsha, MZH Clinic, KCH
Erada Visit, Nad Elhomer Clinic
Application Tracker / Project Tracker
Adoption of Best Practices
Number of key best practices (Unit Dose, Barcode, Safety Stock, Bedside Scanning, etc.) implemented per hospital.
OC Web Digital Adoption Status
Breakdown of OC Web implementation status across all tracked facilities.
- pharmacy-automation
- healthcare-technology
- omnicell
- hospital-workflow
- pharmacy-strategy
- medical-ai
- operational-roadmap