Hazz AI: 24/7 AI Phone Voice Agent for Restaurants

Hazz AI

Your 24/7 AI phone agent for restaurants.

Never miss another call, order, or customer.

Founder: Arsh Kamran – University of Waterloo | Stage: Pre-seed

The Problem: Restaurants are Drowning in Calls

Missed opportunities: Small restaurants rely on phone orders but often ignore them during rush hours.

Operational chaos: Staff are cooking and serving; the ringing phone is a constant distraction.

Revenue loss: Every missed call is a lost order and a frustrated customer.

The Solution: Hazz AI

A receptionist that never sleeps.

24/7 Availability: Answers every call instantly in a natural voice.

Full Ordering: Takes complex orders, modifiers, and confirms details.

Zero Friction: Sends orders into the restaurant’s existing online ordering / POS system — no new hardware.

How It Works

1. Customer Calls

2. Hazz AI Greets & Takes Order

3. Order Pushed to POS

4. Kitchen Prepares Food

Standard phone number.

Natural language conversation.

Integration via API/Tablet.

Staff treat it like any other order.

Massive Market Opportunity

Initial Beachhead: Independent QSRs (Pizza, Shawarma) in Canada.

Early traction with real restaurants

Active Pilots

Deployed in GTA restaurants handling real calls

Workflow Integration

Connecting with POS & Online Ordering systems

Positive Feedback

Owners report reduced stress during rush hour

Currently piloting Hazz AI with multiple GTA restaurants, including Greek on Wheels, Big Daddy’s Halal Grill, Gomoku, and Nathan’s Jerk.

Handling real customer calls for phone orders and FAQs during busy hours.

Restaurant owners report fewer missed calls, smoother rush hours, and less stress on staff.

Using feedback from these locations to continuously improve conversation flows, upsells, and integrations.

Working with:

Greek on Wheels

Big Daddy’s Halal Grill

Gomoku

Nathan’s Jerk

Business Model: SaaS

Starter

From $99 / month per location. Basic phone ordering & FAQs for small independents.

Growth

Higher fee + usage tiers for busier locations, with deep POS integrations & analytics.

Upsells

Multi-location management, advanced voice customization, delivery platform sync.

Competition & Differentiation

Status Quo (Staff)

• Missed calls<br>• Rushed service<br>• High stress<br>• Errors

Generic AI / Call Centers

• Expensive<br>• Not restaurant-aware<br>• Hard to update menu<br>• Poor integration

Hazz AI

• Restaurant-First Design<br>• Deep POS Integration<br>• Local Support & Onboarding<br>• Handles Modifiers/Combos

Go-To-Market Strategy

Phase 1: Direct Sales (GTA)

Hands-on approach in Southern Ontario. Iterate quickly with local owners.

Phase 2: Partnerships

Scale via POS vendors and restaurant consultants who resell Hazz AI.

Phase 3: Land & Expand

Win single franchise locations → prove stats → roll out to full chain.

The Team

Arsh Kamran

Founder

• University of Waterloo: Bachelors in Honours Physics, Minor in Applied Math<br>• Built and deployed multiple AI and automation projects, including voice agents and software tools for real businesses.<br>• Ops experience in real estate & tech<br>• Deep connections with GTA restaurant owners

Why Now?

Labour Crisis

Staffing shortages and rising wages make human phone answering unsustainable.

Voice AI Maturity

Latency and quality have finally reached a level trusted for customer interactions.

Open Market

No dominant 'AI phone agent' winner implies a massive land-grab opportunity in SMB.

Why Velocity & The Ask

Why Velocity?

• Access to UW talent & co-founders<br>• Mentorship from technical founders<br>• Proven track record

Our Ask

• Workspace & Coaching<br>• Intros to POS Partners<br>• Fundraising Guidance<br><br><strong>Goals (12-18 months):</strong><br>• Reach 50 paying restaurant locations.<br>• Achieve $12,000 MRR.<br>• Secure 10 key POS or partner integrations.

Hazz AI turns missed calls into revenue.