# Andrew Teng: Operations Support Engineer Career Portfolio
> Career roadmap and experience of Andrew Teng, an aspiring Operations Support Engineer specializing in GMP compliance and pharmaceutical production management.

Tags: operations-support-engineer, gmp-compliance, pharmaceutical-science, laboratory-technician, production-optimization, career-portfolio, wuxi-biologics
## Candidate Profile
Andrew Teng is an Operations Support Engineer candidate described as reliable, sharp, and friendly with consistent execution in high-pressure shift environments.

## Education & Foundation
* Bachelor of Pharmacology and Toxicology, Griffith University (2020)
* Bachelor of Pharmaceutical Science, La Trobe University (2018)

## Professional Experience
* **Senior Laboratory Technician** at Innovative Custom Compounds (July 2022 – Feb 2025)
* Managed production operations and shift-based environments.
* Executed cleanroom gowning protocols and personnel flow path verification.
* Conducted equipment calibration for industry-standard compliance.

## Operations & QA Expertise
* **Staff Mentorship:** Mentored new employees on company policies to ensure readiness.
* **Process Flow:** Optimized movement of equipment and materials to maintain cadence.
* **Documentation:** Managed document lifecycle and GMP records.
* **Inventory:** Supervised API and finished product inventory to prevent shortages.

## Key Achievements
* **Workflow & Inventory System Optimization:** Established new supervision systems for API inventory, resulting in smoother production flow and reduced discrepancies.

## Career Roadmap
* **Phase 1 (Integration):** Master GMP protocols and shopfloor workflows within 6 months.
* **Phase 2 (Optimization):** Leverage data visualization for operations dashboards.
* **Phase 3 (Leadership):** Advance into an SME role leading audit preparations and complex troubleshooting.
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