# RSPO Europe Operations: Scope, Activities & Metrics
> Overview of RSPO Europe activities including order flow management, safety stock metrics, and supply chain operations for Richemont Europe.

Tags: logistics, supply-chain, operations-management, kpi, spare-parts, order-flow, inventory-management, europe
## RSPO Europe Activities Overview
Overview of operational scope, main activities, and key metrics.

## General Information
* **Team Size:** 5 People (Core Team)
* **Location:** Based in Amsterdam (Headquarters)

## Geographic Scope
* **Coverage:** 62 Countries Covered
* **Top Ordering Countries:** 1. Germany, 2. France

## Operational Volumes (Annual)
* **Sales Orders:** 300,000
* **Parts Orders:** 3,300,000

## Critical Safety Stock Metrics
* **References in Safety Stock:** 29,000
* **Pieces in Safety Stock:** 276,000

## Our Clients
* Client segments include PLTF, BTQ, WHS, Independent, and ADVs.

## Main Activity: Order Flow
* **Objective:** Assure a smooth order of spare parts.
* **Key Tasks:** PO/SO realignment, unblocking manual orders, incomplete order management, and PR/PO conversion checks.

## Main Activity: Forecast, Stock & MRP
* **Objective:** Support Maisons and Markets on forecast and stock levels.
* **Key Tasks:** Obsolete articles management, replenishment monitoring, wooden kit boxes orders worldwide, and destocking strategies.

## Main Activity: Communication
* **Daily Volume:** 155 emails per day
* **Response Time:** 2 hours average response time to clients

## Richemont Europe Philosophy
* "Every request is a priority": Solving problems that cannot be handled by anyone else.
---
This presentation was created with [Bobr AI](https://bobr.ai) — an AI presentation generator.